A denial letter can feel final, but in most cases it's the start of a process, not the end of one. Here's how to respond.
Denials typically fall into a few categories: the insurer disputes that a repair procedure is necessary, disputes the cost of a specific line item, or claims the damage is unrelated to the covered loss. Each requires a different response.
Ask for the specific reason for each denied or reduced line item, not just a verbal explanation.
Manufacturer position statements often directly support what your shop is recommending.
A material, unresolved disagreement over the dollar amount of a covered repair is exactly what the appraisal process exists to settle.
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