Privacy Policy & SMS Messaging Terms
Kingdom First Claims Advocates, LLC  ·  Effective June 1, 2026  ·  Last updated June 1, 2026
1. About Us

Kingdom First Claims Advocates, LLC is a licensed Texas Public Adjuster and independent appraiser operating in the Dallas–Fort Worth metroplex. TDI License #3507522. We represent Texas vehicle owners in auto insurance disputes including total loss ACV challenges, hail damage short pays, collision repair disputes, and diminished value claims.

2. Information We Collect

We collect the following information when you contact us, submit a claim review request, or engage our services:

3. How We Use Your Information

We use the information we collect to:

4. SMS Messaging Program

Kingdom First Claims Advocates, LLC operates an SMS messaging program for informational purposes only. By providing your mobile phone number and consenting to receive messages, you agree to the following terms:

Program Description

We send general conversational messages to answer questions and provide informational support regarding auto insurance claims. Message frequency varies based on communication needs.

How to Opt In: You may opt in by providing verbal consent during an intake call or in-person meeting, or by submitting your phone number via a form on our website.

Verbal Opt-In Script

"What's your phone number? Do you want to receive informational messages from Kingdom First Claims Advocates? Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Our privacy policy and messaging terms are available at kingdomfirstclaims.com/privacy or by request."

How to Opt Out: Reply STOP or CANCEL to any message at any time. You will receive a confirmation and no further messages. To re-subscribe, reply START or JOIN.

Help: Reply HELP or INFO to any message, or contact us at (469) 817-9118 or dustin@kingdomfirstclaims.com.

Rates: Message and data rates may apply. Contact your wireless carrier for details. Carriers are not liable for delayed or undelivered messages.

Supported Keywords

5. Data Sharing & Disclosure

Important: Mobile Opt-In Data

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent data are never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy expressly excludes mobile opt-in data.

We may share your information only in the following limited circumstances:

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No data system is 100% secure. If you believe your information has been compromised, contact us immediately at dustin@kingdomfirstclaims.com.

7. Data Retention

We retain your personal information as long as necessary to provide services, comply with legal obligations, and enforce agreements. Claim files are retained for a minimum of five (5) years following closure in accordance with TDI requirements.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to legal retention requirements. You may opt out of SMS at any time by replying STOP. Contact us at dustin@kingdomfirstclaims.com or (469) 817-9118 to exercise any of these rights.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If you believe we have done so inadvertently, contact us immediately.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted at kingdomfirstclaims.com/privacy. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our messaging program, please contact Kingdom First Claims Advocates, LLC:

Kingdom First Claims Advocates, LLC  ·  Licensed Texas Public Adjuster  ·  TDI #3507522  ·  Dallas–Fort Worth, Texas